It’s naïve to think your staff will be perfect workers from the moment they arrive for their first day at your cleaning company.
Naturally, you’ll try to bring on board the very best people during the recruitment phase, shortlisting those with the strongest qualifications and most extensive knowledge.
But even the most experienced staff won’t be familiar with every aspect of cleaning, and it’ll take time for them to get used to working your preferred way.
That’s why it’s so important to train staff, giving them the resources and tools they need to provide the levels of service that will establish your brand as an industry leader.
The following guide outlines the wide range of advantages that come with training franchise business employees in the cleaning sector, as well as what the learning process involves and the kinds of knowledge areas you should push your staff towards.
Benefits of training
The big benefit of training is that you’ll develop a pool of well-informed staff who have a larger skill set, enabling your company to offer a wider range of services at a higher standard.
However, it’s key to continue this development over time. By offering staff fresh opportunities to learn on a sustained basis, you’ll keep your workforce aware of, and adhering to, the latest industry standards.
In this way, your business remains the go-to brand for high-quality cleaning services. Employees will improve day by day, and you’ll find your company has the edge on competitors thanks to the ever-expanding talent within your workforce.
The more your team knows about cleaning techniques, the better equipped you’ll be to embrace complex, large-scale and specialist jobs – the kind of projects that pay more and give your business an invaluable reputation boost within the cleaning community.
But this persistent training isn’t just beneficial for your business, it’s also incredibly important (and appealing) for staff themselves. Learning all the time leads to high levels of motivation within the team, as employees are buoyed by in-house training that gives them the chance to acquire new talents.
What’s more, when word gets out that your business is development-focused, you’ll find new candidates queueing up to enquire whenever you list a vacancy. The chance to learn and climb the career ladder is a very attractive proposition, after all.
Given the long list of benefits that training presents for any cleaning business, it’s worth delving deep into the learning particulars before advertising yourself as a knowledge hub.
Which types of training should you be focusing on? And what should staff be learning before they can start to provide cleaning services that allow your brand to stand shoulder to shoulder with the very best?
Basic training (COSHH regulations)
Control of Substances Hazardous to Health rules – commonly known as COSHH regulations – outline the dangers of substances that can arise as a result of cleaning procedures.
By enrolling your team members on regular COSHH training courses, you’ll create an awareness of major risks in the work environment and how to avoid them, as well as the essential precautions to bear in mind when using cleaning solutions.
Staff will also learn how to undertake COSHH assessments, identifying control measures and gaining crucial experience in the application of cleaning substances.
COSHH courses are recognised by the UK Health and Safety legislation as evidence you’ve taken steps to ensure wellbeing compliance, and several modules can be purchased, taken and completed online from the comfort of a home computer.
With all staff fully COSHH-trained, you’ll conform to the Control of Substances Hazardous to Health Regulations 2002, which declares:
“Every employer who undertakes work which is liable to expose an employee to a substance hazardous to health shall provide that employee with suitable and sufficient information, instruction and training.”
Most importantly of all, though, COSHH keeps your team safe when they’re doing their job. As an employer, you have a duty to guarantee their protection and wellbeing.
Cleaning and food safety
Training your staff in cleaning and food safety ensures you’re in the best possible position to provide a service that meets all the hygiene requirements and prevents the spread of bacteria.
Any brand with extensive experience in cleaning and food safety will also be deemed a strong candidate for any jobs in restaurants and hospitality – meaning access to a whole new sector when seeking service contracts.
More information about food hygiene can be found on the Food Standards Agency (FSA) website, and it’s worth enrolling your team onto an FSA-approved course so that your staff remain fully aware of their responsibilities in cleaning surfaces where food is stored and prepared.
Cleaning and disinfection
Every business premises should be sparkling, but there are certain sectors where visible cleanliness is prioritised above all else. Take healthcare facilities, for example.
These establishments must be completely free of bacteria and contamination in order to preserve the well-being of patients – and cleaners must act in accordance with the highest standards to maintain a safe, sanitary area.
If you want to specialise in cleaning healthcare buildings, you’ll need to put your employees onto dedicated training courses that teach the specifics of disinfection and enhanced cleaning.
These courses impart the techniques and approaches designed to eliminate microorganisms to the point where they no longer pose a risk to patients.
This is imperative in surgeries and hospitals, as patients require a spotless environment in which to be treated and recover.
Biohazard cleaning is one of the more advanced forms of cleaning, and requires essential training in order to perform correctly and effectively.
Cleaners that specialise in biohazards are responsible for sanitising areas where violent incidents have occurred, be it a murder or accidental injury.
If you choose to offer services in biohazard cleaning, your team will need to take part in crime scene clean-up training which, by its very nature, is often intense and grisly – so all participants will need to be prepared.
Cleaning up crime scenes requires a very special approach and takes time to master, but it is a sought-after skill that could take your business in a unique direction. These courses can be completed over a few days in most instances, and every employee must be well versed before strapping on the biohazard suit and getting started.
Build a brilliant franchise business with Rainbow
In your bid to seek out the best franchise opportunities for a new cleaning company, it’s worth considering the brands that will offer you the very best support and resources when it comes to training up your team.
At Rainbow, we offer UK franchise opportunities that give each franchisee a chance to assemble a knowledgeable cleaning team from scratch – providing the top-quality learning materials and guidance you need to get going.
We have a wide range of specialist cleaning franchises to buy all over the country, as well as a huge group of satisfied franchise owners.
We’re committed to helping our franchise business owners across the country develop a cleaning team they are proud to call their own – putting them in great stead to reap the rewards of franchise success for years to come.
If you’d like to learn more about our restoration and specialist cleaning franchise business opportunities, simply head on over to our website.
If running a cleaning franchise looks like something you’d love to do, get in touch with our team today by booking a call. We can tell you everything you need to know about Rainbow and what being a franchise owner is all about.